Support

Last updated: 1 November 2026

Having trouble with the B4 app or website? We are here to help.

Contact us

Email: hello@b4mentalcoaching.com. Tell us your club, your role (athlete, parent, coach, admin) and the problem in a few words. We usually answer within 2 working days.

Common questions

I cannot sign in: ask your club for the club code and your username. If you forgot your password, your club admin can send a new invitation.
No notifications: allow them in iPhone Settings > B4 Coaching > Notifications.
Apple Health data is missing: a parent must allow it, and B4 Coaching needs read access in Settings > Health > Data Access.
Payment problem: dues and camp payments go to your club's iyzico account. Contact your club first for refunds and receipts.
An inappropriate message: tap "Report" under the message to tell the club admins.

Privacy and your account

To delete your account: /delete-account

Contact: hello@b4mentalcoaching.com